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Data protection

Privacy policy

Last updated: 18 June 2026

1. Data controller

The data controller is NAM Consult, CBE 0717.544.038, whose registered office is located at Avenue Louise 209A box 7, 1050 Brussels, Belgium. For any question regarding your data: contact@mailrich.app.

2. Data we process

Depending on your interaction with us, we may process:

The content of the mailboxes you manage via MailRich is not processed under this policy. It falls under the data processing agreement, in which you are the data controller and we are the data processor.

3. Purposes and legal bases

PurposeLegal basis
Responding to your requests and demonstrationsPre-contractual measures and legitimate interest
Providing and administering the servicePerformance of the contract
Billing and accounting obligationsLegal obligation
Security, abuse prevention, loggingLegitimate interest
Commercial communicationsConsent or legitimate interest, with right to object

4. Recipients and processors

Your data is accessible to authorized staff of NAM Consult and to its technical processors (hosting provider, billing tools, email sending service). Each processor is bound by a GDPR-compliant contract. We do not sell your data.

5. Transfers outside the European Union

We favor hosting and providers located in the European Union. Any transfer outside the EU is governed by a valid mechanism (adequacy decision or standard contractual clauses). The list of processors and their location is kept up to date and provided on request.

6. Retention periods

Prospecting data is kept for a maximum of three years after the last contact. Contractual and billing data is kept for the applicable legal period. Technical logs are kept for a limited period for security purposes.

7. Cookies and audience measurement

The site only uses cookies strictly necessary for its operation. No audience measurement tool or third-party tracker is deployed to date. Should such a tool be put in place, it would only be with your prior consent and this policy would be updated accordingly.

8. Your rights

You have the rights of access, rectification, erasure, restriction, objection and portability, as well as the right to set directives on the fate of your data. You may exercise them at contact@mailrich.app. You also have the right to lodge a complaint with the Data Protection Authority (Belgium).

9. Changes

This policy may change. The applicable version is the one published on the site at the date of your consultation.

© 2026 MailRich, a product by NAM Consult. Terms · DPA · Legal notice